We are now hiring a case worker.
ABOUT THE POSITION
The Casual Worker position will work with the Program Manager, other staff and Management to
provide support, as directed by the Program Manager to women with and without children who are homeless or at risk of homelessness because of family and domestic violence.
The worker will assist individuals and families to build a strong and sustainable future through
coordination of services, community linkages, support, advocacy and referral, and practical
assistance to access to housing. Duties will include following up on tasks as outlined in the case plan or as requested by the case worker.
OPPORTUNITIES OF THE POSITION
To be part of a dynamic community organisation that has made and continues to make positive
changes for adults and children at risk of homelessness and affected by domestic and family
violence. Training opportunities exist for successful applicants.
RESPONSIBLE TO
The casual worker will be responsible to the Program Manager and SEWACS Regional Manager.
DUTIES
● Assisting clients who have complex support needs with practical support to secure safe
housing. This includes completing paperwork for/with the client.
● Work may include providing community outreach services safely to the client and yourself.
● To work in a busy crisis accommodation service, and prioritise the workload.
● To work with women and children who have experienced DV and trauma.
● Provide ongoing practical and emotional support for clients, this includes providing advocacy
for clients as required.
● Following case plans for every client and responding to requests from and or for other
services to support the client.
● Provide an information and referral service to non-government and statutory organisations,
community organisations and individuals when requested
● Maintain the CIMS database and ensure accurate up to date and concise information is
recorded for all clients
● Assess the appropriateness of referrals, both to and from the service. If necessary consult
with other staff or the specified case worker.
● Participate in meetings including house meetings or team meetings.
● Transport adults and children in service vehicles to relevant agencies where appropriate
RESPONSIBILITIES
● Be actively informed of all SEWACS policy and procedures
● Maintain strict confidentiality at all times
● Understand and implement the principles of working as a member of a team
● Aim at all times to keep women and children safe from domestic and family violence.
● Attend and actively participate in work related meetings and training courses as required,
some of which may be outside the local area and require overnight stays
● Carry out work in accordance with the current policies and procedures of SEWACS,
guidelines of the association, common law and funding agreement guidelines.
● Be aware of and adhere to relevant legislation and mandatory obligations pertaining to
adults and children. In particular, Child Protection legislation, Interagency Guidelines and
legal responsibilities for reporting children at risk.
● Provide an updated Police, Working With Children Check (WWCC), a copy of your current
drivers licence, to the Regional Manager before work commences. To be renewed every five
years.
● It is a requirement to disclose to the Regional Manager any criminal charges, driving
offences or child protection issues that may impact on your employment.
● Ensure support is provided with sensitivity to the individual and cultural needs of all clients.
● Develop and maintain networks with relevant community and departmental agencies and
individuals.
● Undertake tasks as directed by the Program Manager and Regional Manager.
● Participate in community development projects and structural advocacy activities as
required.
● Have a commitment to empowering women and children.
● Recognise and monitor job stress and personal needs as a worker and take active
responsibility for your own wellbeing in the workplace.
● Actively represent the service and lobby for change on issues affecting the safety of women
and children
COMMUNICATION
● Keep written records and statistics of all clients accessing the service
● Participate in the evaluation and implementation of SEWACS Strategic and Operational Plans
● Bring to staff meetings and if necessary to the Manager issues that may inhibit the smooth
operation of the service
● Participate in internal and external supervision and annual (or as otherwise directed) worker
appraisals
● Attend meetings as requested by the Program Manager and Manager
● Work collaboratively and respectfully with all SEWACS staff and Management
For full details please email caroline.long@sewacs.org.au for more information including how to apply